Merchant Transparency

Welcome to the official Merchant Transparency Page for Printvio Studio. We provide clear, honest, and complete information about our business model, fulfillment process, customer service, and policies—all required by Google Merchant Center.

⭐ 1. Business Overview

Store Name: Printvio Studio
Website: https://printviostudio.com/
Platform: BigCommerce
Business Model: Print-on-Demand (POD) + Third-party Dropshipping Fulfillment
Primary Fulfillment Partner: Printful
Customer Support Email: support@printviostudio.com

We design our products in-house and produce them only when an order is placed to reduce overproduction and waste.

⭐ 2. How Our Business Works

We operate using a transparent and traceable workflow:

Step 1 — Customer Places an Order

Orders are placed through our secure BigCommerce website with SSL protection.

Step 2 — Order Processing

Order information is automatically transmitted to our trusted fulfillment partner.

Step 3 — Production

Products are printed or produced on-demand. Each item is new—never pre-owned.

Step 4 — Shipping

Fulfillment partners ship items directly to customers using verified carriers such as USPS, FedEx, and DHL.

Step 5 — Tracking

Tracking numbers are provided for all shipments once available.

⭐ 3. Fulfillment & Shipping Transparency

  • Fulfillment Time: 2–5 business days

  • Estimated Delivery Time:

    • USA: 3–8 business days

    • Europe: 3–10 business days

    • International: 7–20 business days

  • Carriers: USPS, FedEx, DHL, PostNL, etc.

  • Multi-warehouse network: Orders may ship from different fulfillment locations depending on availability.

We always provide tracking numbers as soon as they are issued.

⭐ 4. Pricing Transparency

  • All product prices are clearly shown on product pages.

  • Shipping fees are calculated at checkout based on destination and weight.

  • We do not charge hidden fees.

  • Taxes (if applicable) are displayed before checkout.

⭐ 5. Customer Policies & Protections

We maintain easy-to-read customer policies available in our website footer:

  • Refund & Return Policy

  • Shipping Policy

  • Privacy Policy

  • Terms of Service

These pages explain customer rights related to returns, data usage, delivery times, and order issues.

⭐ 6. Customer Support

We offer direct support through: Email: info@printviostudio.com

Response time: 24–48 hours.

We assist with:

  • Order issues

  • Delivery problems

  • Product defects

  • General inquiries

⭐ 7. Honest Representation Commitment

To comply with Google Merchant Center policies, we ensure:

  • No fake reviews or misleading claims

  • No counterfeit or trademark-infringing products

  • Accurate product descriptions and photos

  • Transparent shipping times

  • Accurate pricing without manipulation

We operate with full honesty and transparency.